Refund Policy

This policy governs your purchase of leadtrackerr application subscription. Please be sure to read this carefully before completing your order as it sets out your rights with respect to your purchases, including essential restrictions and exclusions.

General Terms

In case you have technical issues with the leadtrackerr monitoring application, which cannot be fixed by leadtrackerr Customer Support Center, you may be eligible for a full refund in accordance with Refund Policy outlined below. However, we are convinced that most of claims for refund may be avoided if you accept professional help from our Customer Support Center. To contact the Customer Support Center please write to info@leadtrackerr.com.

Refund Conditions

Subject to this Refund Policy, you may be eligible to receive a full refund within 7 days following the day of your purchase provided your reasons don't contradict with the Refund Policy conditions outlined below.

No refunds can be issued to a user for the following reasons:

  • If 7 days have passed since the date of purchase.
  • If a user does not follow the setup guidelines stated on our site or from our customer support team or does not accept technical assistance.
  • If a user did not receive the data that was saved on a target phone before leadtrackerr was installed on it.
  • If the leadtrackerr application has been disconnected or damaged by an anti-virus application, the owner of a target device, or other services.
  • For personal reasons (I changed my mind, I made a purchase by mistake, the application was not used, etc.).

Your refund may be issued only once. If you buy another leadtrackerr subscription at a later time, it cannot be submitted to the same request for reimbursement.

Refund Procedure

You must send your refund request at info@leadtrackerr.com. We do not accept refund requests made in any other way. The refund decision must be made within seven business days.